Shipping + Delivery
SHIPPING WITHIN THE EU
Please note that free shipping will be applied to your order at checkout. Normal shipping time is 5–8 days.
STANDARD DELIVERY SERVICE:
POSTNORD MYPACK
5–8 DAYS
EUR 6.00
Payments over EUR 150.00
FREE DELIVERY
—
Payments under EUR 150.00
EUR 6.00
INSURANCE
Coluors insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Coluors.
TRANSPORT DAMAGE
In case of damage during transport you must contact the shipping company or post carrier that are delivering your package. In case of return transport, the customer will have responsibility for the means of transport.
Returns + Exchanges
RETURNS
Return an item for a refund within 14 days after receiving the product.
This provided that you send back the unopened, unused, undamaged product in its original package, which is also undamaged. To return an item, please fill in the form with your details at Contact
NOTE ON PURCHASES AT LOCAL STORES
Only products purchased on the coluors.com website can be returned for a refund. Products purchased from a department store, retailer or elsewhere must be returned to their original place of purchase.